quickbooks error +windows firewall: disabled exceptions not defined

Troubleshooting QuickBooks Firewall Error – Unable To Communicate QB Company Files

QuickBooks is software that is basically used for accounting purposes. As you know this is software so, it encounters so many errors. One such error that we will discuss in this blog is QuickBooks Firewall Error. It usually happens when the third party of firewalls blocks the connections with the QBs company file. 

A firewall plays a vital role to protect the data of any organization to keep it secure. You already know that data is the most important part of any organization. so, it gives such permission that restricts the connectivity. As a result, you can’t access your company which affects your smooth work. There are so many causes as well that provokes the error that we will discuss later in this blog. When you are facing this error, you may receive the error messages that state  QuickBooks Cannot Communicate with the company Files

In this article, we will help you eradicate the QuickBooks Firewall error in just a few minutes. All you have to do is to follow the instructions given by us sequentially. Let’s begin. 

What are the Causes of QuickBooks Firewall Error? 

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It is important to understand the possible and plausible causes of this error so that you can prevent them from happening in the future. Let’s have a look at what they are.

  • You may not have updated the firewall to its latest version.
  • There is a chance that the connection with the server gets lost incessantly.
  • The QuickBooks Database Server Manager could have ceased to perform properly.
  • The DNS settings could be incorrect.

Now we know the causes of this error. Let’s see what the solutions to it are.

Visit here : How to Fix QuickBooks Won’t Open or doesn’t start Error ?

What are the Solutions to QuickBooks Firewall Error? 

There are multiple solutions to this error. You have to perform each solution one by one until you find the method that applies to your case. Also, create a backup of your important data to avoid any kind of data loss.

Solution 1: With the Help of QuickBooks File Doctor


The QuickBooks file doctor is one true companion to resolve almost all QuickBooks errors. The File doctor can easily eliminate all the issues. It automatically detects the issue and resolves it to the core. Let’s see how to execute File Doctor. 

  • The initial step is to download and install the QuickBooks Tool Hub software.
  • Next, launch the QB Tool Hub by clicking the desktop icon. 
  • Simply, choose the Programs tab.
  • Now, press the button named run file doctor.
  • A scan will start. You have to wait till it is over. The file doctor is in the process of detecting and resolving the error.

Check if the error still persists or not.

Solution 2: Update your QuickBooks Desktop

Quickbooks error the file exists

There are times when the QuickBooks software faces issues like this.  During this error, you will see messages on the dialogue box like QuickBooks Database Server manager error windows firewall disabled exceptions not defined. In such cases, the best option is to update your windows. This is because the Windows operating system’s update packages come with undoubtedly new features. This includes bug fixes, interface changes, technical improvements, and much more. So, all you have to do is to update your Windows and this may help in rectifying the firewall error.

  • Open the start menu, in the search bar area, you have to type the update option. Then hit enter.
  • Here, Click on the update option from the results.
  • After that, select Check for updates. The windows server will take a few moments to look for any new Windows update.
  • Further, when the update appears you will have to select the Download and install option.
  • Restart your computer after the completion of the process.
Also Read: How To Fix QuickBooks Error 6177?

Solution 3: Configuring Firewall Settings

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It is no wonder that you will have to change the firewall settings to eradicate the QuickBooks Firewall error.  You just have to make a few modifications and your firewall will be all set to work according to the QuickBooks settings. Let’s check how you can do that.

  • To start with, you need to do is to open your default browser.
  • Now, click on tools and go to firewall settings.
  • Next, within the firewall settings, you have to navigate to exceptions.
  • Finally, just add these exceptions to your firewall.
  1. QuickBooks.com
  2. QBW32.exe
  3. Payroll.com
  4. Intuit.com
  5. qbupdate.exe

Solution 4: Check the Hosting

In case you are using QuickBooks on multiple workstations, it is vital that you host the company file on just one Computer. QuickBooks Database Server manager turns on the hosting when the company file is scanned.

Quickbooks Tool Hub network issues

  • Firstly, download QuickBooks Database Server Manager.
  • Also, you have to download the QuickBooks Tool Hub software if you already haven’t.
  • Next, Launch Tool Hub and visit the network issues tab.
  • Now, click the QuickBooks Database Server Manager button.
  • Once done, click on Start.
  • The repair of network-related issues will be done.

Solution 5: Network Data File

Follow the below instructions to perform this method properly.

  • First, you have to close all the QuickBooks-related windows.
  • Now, go to the folder where your company files are stored.
  • Here, find the file having the .nd extension. This is the network data file.
  • After that, right-click on the network file and delete it.
  • Lastly, open QBTH and run a scan with the QuickBooks Database Server Manager.

These were the solutions to this error. Hopefully, they enabled you to resolve the issue you were facing. Do not forget to check out other articles on our website. they are surely gonna be effective for most of the QB errors.