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QuickBooks Error 15103 :fix

How to troubleshoot Quickbooks error 15103?

Nowadays QuickBooks has gained so much popularity that small and medium businesses are using this accounting software which helps them to manage their finance and bookkeeping. QuickBooks is accounting software in which all the users can easily handle their transactions, GST invoices, tax e-payments, bank reconcile and etc. Just like any other normal software QuickBooks also has some error codes and fails to function properly. In this article, we discuss the QuickBooks Error series 15xxx. In this series error code 15xxx, there are many different types of error codes like QuickBooks Error 15223, QuickBooks Error 15314, QuickBooks Error 15404, QuickBooks Error 15102, QuickBooks Error 15103, etc.

What is QuickBooks Error Code 15103?

QuickBooks Error 15103 is the most common error codes of QuickBooks 15000 series error. This error generally occurs in your system when the user tries to download QuickBooks Desktop or Payroll updates. And maybe the wrong configuration can cause these errors. Whenever this error will occur, the user is not able to utilize the improved features of the QuickBooks payroll service. In the QuickBooks series 15000 there are many different series codes. In this article, we are going to discuss Error 15103 and how to troubleshoot this error. 

Error 15103 QuickBooks is related to the update process of payroll. This error is the QuickBooks update Error 15103 and it will occur when the user tries to download the payroll updates and then a message will appear on your screen that says “The update program damaged or the update program cannot be opened”. In the application of this series code, you will find the main reasons and resolutions.

You may like: Different QuickBooks Update Error Codes & Solutions

Causes of QuickBooks Error Code 15103

There are several causes behind this error 15103 QuickBooks, below are the lists:-

  • Microsoft Internet explores incorrect configuration.
  • When QuickBooks is not able to verify the digital signature of a file.
  • The connectivity problem of the network is also the cause of this issue.

QuickBooks Error 15103 : connection problem

  • It takes place due to the incomplete installation of QuickBooks files and it got damaged.
  • The window registry is damaged.

QuickBooks update error 15103 : fix window registery

  • Installation of QuickBooks is unsuccessful.
  • Error 15103 QuickBooks will occur when the system malware has an issue.
  • The window file will be corrupted and damaged.

The Main Causes Of QuickBooks Error 15103

  • If the Spy Sweeper is there in the Webroot antivirus system.

error 15103 QuickBooks : spy sweeper

  • When if the user doesn’t have the admin rights required to install the latest updates of QuickBooks.
  • Due to the downloaded file being corrupted, so your QuickBooks is not able to update.
Also read : Quick Solutions of QB Error -QuickBooks Has Stopped Working

Resolve the QuickBooks Error 15103

Follow all the steps correctly to troubleshoot the QuickBooks 15xxx series error:-

[Note: before proceeding with all the steps, you have to install the latest version of Internet Explorer. Or download it from the Microsoft download center. If you already have the latest version of IE and still receiving the errors then contact your IT professional.]

Method 1- Clean Install

  • Firstly, uninstall the QuickBooks Desktop.
  • Download and start the QuickBooks Clean Install Tool.
  • After that, manually Rename the QuickBooks Desktop installation folder.
  • Now, reinstall QuickBooks Desktop.
  • At last, check whether the QuickBooks update error 15103 is still there or not.

Method 2- Digital Signature Certificate Install

error 15103 Quickbooks : digital signature

  • Start a window search for QBW32.exe which is in the C:\Program File\ Intuit\ QuickBooks. And to find the QBW32.exe window.
  • If QBW32.exe does not appear in the initial search then click on the more result in window search.
  • After that, click on the computer icon on the next screen. 
  • Now, from the search result, find QBW32.exe which has a type of application.
  • Click on QBW32.exe then go to the Properties option.
  • Now, tap on the Digital Signature tab and make sure that Intuit inc. is selected or not in the signature list.
  • After that, go to the Details option.
  • In the digital signature, the Detail window clicks on the View Certificate.
  • Then click on Install Certificate in the Certificate window.
  • Hit the tap button on Next until the finish tab appears, then click on Finish.
  • Now, restart your computer system.
  • When the restart successfully completed then open QuickBooks Desktop.
  • At last, download the update again.

Method 3- Internet Explorer Setting Edit

QuickBooks update error : internet explorer 15103 :

  • Firstly, open your Internet Explorer.
  • Click on the gear icon and then choose Internet options.
  • Now, go to the security tab > Trusted Sites > site.
  • Now, add the following website
  • For US version of QuickBooks:-  * or *
  • For Canadian version of QuickBooks:- * or *
  • After that, click on the Close button.
  • Then, select the Apply option and then OK.
  • At last, verify whether the QuickBooks error 15103 is resolved or not.

Method 4- Firewall and Antivirus Defender Configure

error 15103 Quickbooks : antivirus defender

  • Setup your firewall anti-virus defender to check that your QuickBooks files are saved and secure. 
  • If your firewall is not configured it will damage QuickBooks files when you attend to download updates and reinstalling any version.

Method 5- Verify Internet Connection and Setting of QuickBooks

QuickBooks update error 15103 : connection issues

  • Make sure that the QuickBooks files have internet access of incoming and outgoing, configure your firewall and antivirus.
  • When you try to download the update and the firewall is not associated with QuickBooks can be because of the 15xxx series error.

Method 6- In Safe Mode Download the Update

QuickBooks Error 15103 : safe mode install


If the error is still there after following all the above steps then try to download the update in safe mode. To download the update in safe mode follow the below steps:-

  • Firstly, open your system in safe mode.
  • Then download the update.
  • After that, restart your system in normal mode.
  • At last, re-download the update and verify whether is resolved or not.
also read : To Know About QuickBooks Error 6000

Method 7- Switch to Normal Startup Mode

  • Open the Run window by clicking on Windows + R together.
  • Type MSCONFIG in the Run box and click on OK.
  • Now, select the Normal startup.
  • Click on the apply button and then the OK tab.
  • At last, restart your system.

Method 8- Run Quick Fix My Program and Download

  • Download the QuickBooks Tool Hub.
  • Then, the program is completely installed on your computer.
  • Now, go to the Program Problems tab and then click on the Quick Fix my Program.
  • It will take some time to start.
  • At last, when complete then reopen the QuickBooks Desktop.

Method 9- Start the Reboot.bat file

QuickBooks update error 15103 : Reboot.bat


  • Firstly, close your QuickBooks Desktop.
  • Now, right-click on the QuickBooks icon and then select the properties.
  • Go to the open file Location and type on it reboot/reboot.bat at the top right search bar.
  • Then, choose to Run as Admin and then tap on yes. 
  • Restart your system to apply the changes and then reopen QuickBooks.
  • Click on Update if you agree to install the updates on your system. 

In this article, we discuss QuickBooks Error code 15103 and troubleshoot this error. I hope this will be helpful for you and follow any of the methods correctly to solve this issue from your system. If you are facing any other issues then visit our other articles also to troubleshoot your error.