Accounting is no longer a complex subject. At least not for businesses. With the help of QuickBooks Desktop, business enterprises are being able to perform all the accounting tasks very efficiently. It truly is an almighty-level software when it comes to accounting. Even though it can be seen as an epitome in accounting, there still exist some errors that mare QuickBooks’ impeccability. Such an agitating error is the QuickBooks error 6123 0. This error comes with an error message that states Connection to the QuickBooks company file has been lost.
So, QuickBooks error 6123 0 mostly occurs in the multi-user mode. Generally, you can easily solve this error by following the instructions on the screen. In other instances, it is complete havoc. You will surely need someone to guide you through it.
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What Causes QuickBooks Error 6123 0?
There are numerous reasons for the occurrence of QuickBooks error 6123 0. You just have to keep them in mind to avoid them from happening in the future. Let’s see them one by one.
- If the main computer contains a corrupted file.
- Your firewall settings might be blocked in such a way that it blocks the functioning of QuickBooks software.
- There is a chance that your QuickBooks for Windows files have been damaged.
- Your QuickBooks data has broken.
- There could be multiple QuickBooks database servers running on your computer.
- Another possibility is that the exact company file has been launched in a newer version of QuickBooks.
- There could also be some trouble with your windows operating system.
Well, now we surely know the reasons behind QuickBooks error 6123 0. So, it is now time for us to kick it out of our system Let’s see how to do that.
Solutions for QuickBooks Error 6123 0
There are multiple solutions to fix QuickBooks error 6123 0. We have consolidated the most dynamic ones. You just have to follow each method one by one until you find the right solution. Also, don’t forget to create a backup of your data before carrying out these methods. This will lower the chance of data loss.
Solution 1: Use QuickBooks file doctor to Fix this Error
QuickBooks file doctor is a very powerful tool. It has the solutions to half of the QuickBooks-related problems and QuickBooks error 6123 0 and other errors. You will just have to select the company file in which you are facing the problem. This amazing tool will automatically detect the issue and repair it.
There are two ways through which you can use the QuickBooks file doctor. You can either download the individual tool or you can use it from the QuickBooks tool hub. So let’s see how you can use QuickBooks file doctor from QuickBooks Tool Hub.
- Initially, open the QuickBooks tool hub software.
- Now you have to click on the company file issues tab.
- Here you will see a button named Run QuickBooks file doctor.
- Click on it. Now you will have to choose the file in which you are facing the issue.
- Sit back and relax. The file doctor will automatically conduct a scan and detect the issue. Afterward, it will repair the issue by itself.
You may check if the error still persists or not.
Also Read: QuickBooks Error 15271 : Payroll Update and Maintenance Error [Solved]
Solution 2: Use QuickBooks connection diagnostic tool
This tool will help you in diagnosing the connection issues that are there on your main host computer. Just follow these steps to perform this method.
- Initially, you will have to download the QuickBooks connection diagnostic tool from Intuit’s official website.
- Now, install tools by simply proceeding with the instructional window.
- Open the tool and you will see an interface like this.
- In the test connectivity section, you have to choose the browse option. This option will be in front of the company files bar.
- Select the company file in which you faced the QuickBooks error 6123 0.
- Press the button named test connectivity.
- The tool will automatically resolve any issue pertinent to connectivity.
Solution 3: Fixing the damaged file
If none of the above steps helped in resolving QuickBooks error 6123 0 then this could be it.
- To do this, find the company file having .nd extension.
- Right-click on it and rename it to .ndold
- Now, open QuickBooks desktop.
- Select the file option from the menu.
- Choose utilities.
- Select the option to stop hosting multi-user access.
- Again, go to file and choose switch to multi-user mode. This will reset the data and may rectify your error.
Solution 4: Update QuickBooks to the latest version
If you are willing to address QuickBooks error 6123,0, then updating to a recent version of QuickBooks is essential.
By updating to the latest version of QuickBooks, you fix the error code and ensure access to additional features, such as keeping up with the recent operating system and improved security.
The software updating process varies across various versions, with separate steps for online users and desktops. The installation of the new version plays a significant role, as it clarifies continuous integration with third-party applications and prevents the threat of data loss and corruption.
Solution 5: Check the network connection
If you are seriously looking to resolve QuickBooks error 6123 0, a suitable network connection is required the most, which signifies its role in troubleshooting connectivity problems.
This process includes verifying the stable connection and confirming that all devices are connected accurately. Tools like ping, ipconfig, and tracert can help rectify communication issues, while firewall configurations and ensuring network settings can pinpoint the root causes of errors.
If one can examine the network connectivity issues and address any corresponding issue, then with its help, users can efficiently fix QuickBooks error 6123 0. They could optimize the network for error-free operations.
Solution 6: Rename .TLG files and .TD files
Suppose in QuickBooks one can rename both .TLG and . TD files. Addressing the corrupt data problems corresponding to QuickBooks error 6123 0 could be one solution for all file-related issues.
While working on this process, you also need to alter the names of all these files so that when the program is re-opened, QuickBooks can create new ones. This helps refresh configuration settings and resolves all the discrepancies corresponding to error code 6123,0.
Through this process, users can accumulate smooth operations for their tasks.
Solution 7: Disable Firewall and Antivirus
Temporarily turn off the firewall and antivirus settings to help the system avoid disruptions, restrictions, or conflicts that hamper QuickBooks’ smooth functioning. This will allow you to avoid QuickBooks error 6123,0.
When the Firewall and antivirus settings are set to the disabled category, users can try re-opening their company files to verify whether the issue has been fixed. Security settings must be re-enabled after troubleshooting to protect against upcoming threats.
Solution 8: Create a backup of company files
Whatever threat or risk data loss poses, creating a company files backup can help mitigate the QuickBooks error 6123 0.
If the company regularly backs up the data, then it is certain that critical information is preserved and accessible in case of accidental deletions, system failures, or cyber-attacks.
File backups can provide a fallback option for restoring files to their previous state, reducing the threat of permanent data loss. This helps ensure business continuity and smooth operations ahead of further upcoming challenges.
Solution 9: Use a third-party QuickBooks repair tool
This is one of the specialized tools designed to resolve and fix the error in the QuickBooks database, leading to an overall solution for error code 6123,0. The database server manager plays a vital role in managing the multi-user access to the company files and streamlining the repair process.
Solution 10: In a secure mode, restart your system
To resolve this error, the user must restart their system in secure mode. At the same time, the user should temporarily disable the security program in secure mode. Then, the user should open the program and attempt to open the company file in secure mode. This could help resolve the error to the maximum extent possible.
Solution 11: Make a new window user
- Firstly, open a control panel, and after opening it, click on the Create new user option that appears in the user icon.
- Then, choose the administrator option for the user type.
- From the existing logout.
- Then, you have to reboot the system and log in again using the New user credentials.
- Then, move to the desktop and select the company file.
- Then, the process by opening QuickBooks and accessing company files
These were the solutions to this error. Hopefully, they helped in resolving your issue.
Conclusion
Now, through the above article, one must have gotten an idea of the most likely situations in which this error will abruptly appear in your system and what steps you should likely take to deal with it so that it won’t hinder the smooth functioning of your system.
So, if users can carefully follow all the steps mentioned above, eliminating this error would be an accessible option. If you are still facing any issues, we are here to help you, and you can reach us anytime.
Frequently Asked Questions
Q1. How do I fix QuickBooks error 6123 0?
In case you are encountering such an error, follow the following steps-
- Close QuickBooks.
- The most recent version of the QuickBooks tool hub must be installed.
- Then, open the downloaded file.
- Pursue the onscreen steps for further installation and then agree to the terms mentioned above and conditions.
Q2. What is QuickBooks error 6123 0?
When you are working on a company file, and the network connection is lost abruptly, the eruption of an error message on your screen can hinder your work, showing QuickBooks error 6123 0. It will appear when you attempt to open a company file over a network that is all set in multi-user mode.
Q3. What are the symptoms for the occurrence of QuickBooks error code 6123?
Some of the symptoms are as follows-
- Unable to open the software.
- Corrupt Windows is used to access the QuickBooks software.
- For a while, the system froze.
Q4. What is the case when the QuickBooks error 6123 is most likely to occur?
The error is likely to occur whenever the user attempts to update the existing company files to a newly downloaded version of QuickBooks desktop. Furthermore, one access over file from another system led to file backup restoration.