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QuickBooks-Error 15240

Complete Guide to Fix QuickBooks Error 15240

QuickBooks Error 15240 is an update error that often occurs in QuickBooks when the users try to update QB payroll. This is the most commonly found error in QuickBooks and easily removable too.

QuickBooks is the most versatile as well as user-friendly software that helps small and mid-sized businesses with budget management and maintaining other financial data. Intuit, an American software development company is the developer and marketer of QuickBooks Accounting software. In this era, running a business is not an easy task if your financial statements are not managed. Intuit provides every small and mid-sized business along with non-profitable organizations, a platform to maintain their financial statements easily and safely on a cloud-based server.

With the help of QuickBooks, users can manage their customers, vendors, employees, file taxes, etc. Even though QuickBooks is a powerful and efficacious platform to manage all the financial data under one roof but it has some flaws that arise some technical faults that can be known as QuickBooks Errors or QB Errors. Some of the errors are related to network issues and some arise because of faults in the update.

QuickBooks Error 15240 is also an error related to a fault in an update or arrives while updating Payroll in QuickBooks. Let’s know more about this error in brief and also about the reasons behind it. Lately, we will let you know the solutions to the mentioned error in detailed steps to ease your way to resolve the error.

What is QuickBooks Update Error 15240? 

It is necessary to Update QuickBooks and its features time-to-time to avoid any issues and interruption in QuickBooks but sometimes, while updating QuickBooks Payroll, a common error often occurred, known as error 15240 QuickBooks. 

When this error occurred, users encountered a pop-up message box on the display screen with the following messages:

QuickBooks error 15240- HRESULTXXXX the QuickBooks Update did not complete successfully.  

The above-written error message flashes on the screen when the updating of the amount of the QuickBooks account is not possible and this can be problematic because it can delay the accuracy of the calculation of the financial year.

The QuickBooks Payroll Error 15240 can occur in any of the following Microsoft Windows Operating Systems 

  • Windows 7
  • Windows ME
  • Windows 2000
  • Windows 8
  • Windows 10 
  • Windows XP
  • Windows Vista  
You may visit: Different Errors resolve through Quickbooks File Doctor

Symptoms of this error

Encountering any of these symptoms in your system is a sign of occurring error 15240 QuickBooks in your QuickBooks desktop. Keep all of these following signs in mind to recognize the error.

  • QuickBooks will refuse to download the latest version of QB payroll
  • The computer system will work slow and sluggish
  • The system will respond slackly to the input devices
  • The computer will start crashing frequently.
  • Event the system will start freezing concurrently.

Factors causing the Error Code 15240 QuickBooks 

Knowing the factors before attempting the solution is good. Because it helps to understand the error closely. Behind every error occurrence, there are some reasons or factors that triggered the error to emerge and interrupt the users to work further in QuickBooks. These are some of the reasons that triggered QuickBooks error 15240.

  • If the user is using an outdated version of QuickBooks.
  • If the user did not log in as an Administrator. 
  • The download link that has been specified is wrong, incorrect, or invalid but the shared download is active.
  • If the user is using QuickBooks multi-user mode in the terminal service setting. 
  • The windows or registry file can be damaged or corrupted
  • If QuickBooks Updates are damaged.

Now that you know all the signs and factors of QuickBooks payroll error 15240, it’s time to get ahead to the segment of the solution with multiple steps.

Solutions to fix QuickBooks Payroll error 15240   

Here are some of the solutions to erase the QuickBooks error 15240 from the QuickBooks.

Solution 1: Use QuickBooks Install Diagnostic tool  

install diagnostic tool of Quickbooks tool hub

  • Download and install QB Install Diagnostic Tool
  • Go to the official site of Intuit to download the QB install diagnostic tool
  • After downloading the QB install diagnostic tool ave the setup file
  • Now navigate your mouse to the file namely QuickBooksDesktopInstallDiagnosticTool.exe select it and then click on the Run option.
  • After that click on the yes option when the license agreement page prompted on the screen
  • Now QB Install Diagnostic Tool is successfully installed, restart your system
  • Diagnose the error through QB Install Diagnostic Tool
  • First, go to the QB Diagnostic Tool.
  • Click on the button “QuickBooks Install Diagnostic Tool” to start the scan 
  • This process will take some time to scan the error from your system and resolve it.
  • After the diagnosis is completed, just restart your device and make sure all the vital components for QuickBooks are updated. 
Relevant Article: Methods To Troubleshoot QuickBooks Error 6175

Solution 2: Ensure you are using QuickBooks as an Administrator 


qbcfmonitorservice is not running on this computer,

  • Go to the QuickBooks icon on your desktop and right-click on it.
  • Select the option Run as Administrator.

Solution 3: Reinstall the QuickBooks with Clean Install tool

qbdbmgrn not running on server clean install

  • Click on the Start Menu on the screen
  • Now go to the Control Panel and click on the Uninstall a program option
  • After that select the QuickBooks Application  and click on the Uninstall/changes the App option
  • Now, select the uninstall option and follow the instruction to terminate the App from the device.
  • Now download the QuickBooks clean install tool from the official site of Intuit and run the tool over the system.
  • Click on the option I accept to accept the terms and conditions of the tool kit.
  • Select the Correct QuickBooks Version and click continue
  • Click on the Ok and then Install QuickBooks option to reinstall it
  • Now Open the QuickBooks desktop Application on your device.

Solution 4: Check the Time and Date is Correct in the System

  • Go to the Start Button on the system click on it to open
  • Now navigate to the search field and type control and hit on the ok button
  • Now, click on the control panel option in the list
  • Go to the Change Date and Time Setting
  • Modify the date and Time Correctly
  • Click on the Apply option and then hit on the ok button to save the changes.

Solution 5: Check the setting of MS Internet Explorer

rinternet explorer error

  • First thing first, go to Internet Explorer and open it
  • Click on the Tools menu in the Internet Explorer setting and select Internet options.
  • After that open the Advanced Tab
  • Now, scroll down until you find the options SSL2.0 and SSL3.0.
  • Now, mark Check Sing on the boxes near both options.
  • Click on Apply and OK.

Solution 6: Allow Permission to QuickBooks Installation folder 

  • Firstly, exit the QuickBooks Desktop application and open Windows File Manager.
  • Navigate to C:\Program Files\ folder and right-click on the Intuit folder.
  • After that, click on the Properties option and hit the Advanced tab.
  • Check if the User Group is set to be the Owner.
  • Now click the Advanced Security Settings section and click Change left to the Owners section.
  • Now under the Enter the object name to select section type the names of the Users and then click Check Names.
  • Click OK and then checkmark the Replace owner on sub containers and objects section.
  • Click Apply and then OK.
  • Under the Permissions section choose the Users and then select Full Control.
  • Again click on the Apply button, later on, hit the OK option.

All above the information will hopefully resolve the issue of payroll updates. This post includes all the information related to QuickBooks Error 15240 where it is clearly mentioned that this error occurred when a user tries to update QuickBooks payroll. In the next section, this post also contains the signs and factors of this QuickBooks error which is helpful in resolving errors. Finally, you will get to know the different methods to resolve QB errors in a simple and easy way with a step-by-step guide. e.