Where is the Gear Icon in Quickbooks Desktop?

With its extensive feature set, affordable pricing, smart financial tools, and exceptional upgrades, QuickBooks has gained immense popularity among small and medium-sized organizations. Due to its robust features, users are frequently perplexed and ask queries such as, “How do I update QuickBooks?” Besides, there is a lot of talk about crucial topics, such as where is the gear icon in QuickBooks?  Now, if you’re confused and want to know more about the gear icon in QuickBooks, reading this article can help you comprehend and find appropriate answers right away. Also, this detailed blog will help you clear up any misconceptions.

What is Gear Icon in QuickBooks Desktop?

The gear icon shows the setting menu and by using it can access the features to carry out the tasks. Moreover, this icon allows you to manage the charts of accounting, review the recurring transactions, change company files, and set up products and services.  Sometimes, the Gear icon may disappear in QuickBooks. Then, the users can not go through the tool menu that serves the Gear icon. 

Services that can be Access by Using Gear Icon

There is some tool offered by the Gear icon to perform the tasks in QuickBooks. Which includes the Settings, Tools, company, and the lists options. Below are the following tools and their purpose:- where is the gear icon on the QuickBooks desktop : gear icon includes  


The setting option in the software is to perform the adjustments in the program or hardware. It will help you to set up the fields, use templates in the transactions and update the company information. This will let you customize templates and upgrade the information of the company. You can also customize the fields that need in transactions. 


By using this option, it will help you to view your recurring transactions and the list of products and services. Through this option, users can discover the recurring transaction and also allow the users to use multiple options from the lists. Moreover, the user can modify it as per the requirements.    


This option will help you to manage QuickBooks users and the whole QuickBooks Account. 


With this option, It is beneficial that users can reconcile with the banks, and set the budget. It also helps to make you import the chart of accounts and the list of items.  
Also read: Easy Steps to Resolve QuickBooks Script Error

Where is Gear Icon in QuickBooks Version 2013, 2017, 2018, and 2020?

If you are a beginner and searching where is the gear icon in QuickBooks 2020, 2018, 2017, and 2013, then we will help you.  The Gear icon is like a wheel. It is a common icon that shows the account setting and the application setting. Basically, the gear icon is in the right corner of the homepage in the QuickBooks Desktop and the QuickBooks Online.  If you want to locate that icon fast, then go to the right corner and you will find the Gear icon (setting) between the Create (+) and the Help (?) icon. 

Gear Icon Disappears in QuickBooks Desktop

This is a frequently seen issue when the user won’t see the gear icon on the QuickBooks Desktop. This issue appears on your system due to the change or update in QuickBooks Features. To resolve this you have to click on the f5 key button to refresh. If you still experience the same issue then follow the below steps:-

Steps to resolve the Disappear Issue of Gear Icon:-

  • Initially, you have to open the QuickBooks software incognito Windows. 
  • There are some shortcuts to open the incognito Windows:
      • Google Chrome: use Ctrl+Shift+N. 
      • Safari Browser: Use Command+Shift+N
      • Internet Explorer: Use Ctrl+Shift+P
      • Mozilla Firefox: Use Ctrl+Shift+P
  • Now, check the Gear icon, if visible or found then it means that is available. 
  • Now, clear the cache to fix the browser-related issues. 

Methods to Find Gear Icon in QuickBooks 

If you don’t find the Gear Icon in QuickBooks then the user has to repair the issues. For this, the user can follow some basic steps mentioned below:-

Methods 1- QuickBooks in Private Windows

where is the gear icon in QuickBooks : incognite windows If you are using “QuickBooks Online” then you can try to use QuickBooks in a Private browser. But, you have to launch some incognito browser and log in to your QuickBooks Account.  *To open incognito browser fastly, then you can use shortcut keys to open- 
    • Google Chrome: use Ctrl+Shift+N. 
    • Internet Explorer: Use Ctrl+Shift+P
    • Mozilla Firefox: Use Ctrl+Shift+P
    • Safari Browser: Use Command+Shift+N.
You may also like: Simple Ways to Fix QuickBooks The File specified cannot be opened

Method 2- Clear the Browser Cache

clear browse history If you still don’t find the Gear icon in QuickBooks then you can clear the cache and cookies of the internet browser. Follow the below steps to see the Gear icon in QuickBooks: The other browser can also be on the list, but Google Chrome is the most used web browser. Hence, there is some guidance to clear cache in the below mentioned:-
Steps to Clear Cache in Google Chrome
  • Go to the “Google Chrome” on your system. 
  • Then, open the ‘Settings’ by clicking on the three vertical dots. 
  • Then, move to the “Clear Browser Data” option. 
  • Move to the Advanced tab. 
  • Now, you have to mark some options:
      • Browsing History
      • Cookies and other site data
      • Download history
      • Cached images and files. 
  • Now, click on the Time Range dropdown menu and choose the time periods that want to clear the caches. Then, select the “All time” tab that will automatically clear the caches. 
  • When the filter is applied successfully then click on the Clean data tab. 
  • At last, relaunch the QuickBooks Online and verify that if you see the Gear icon. 
Clear Cache in Mozilla Firefox
  • Firstly, open the “Mozilla Firefox” browser. 
  • Then, click on the “History”.
  • Now, choose “Clear Recent History”. 
  • By clicking on the “Time range to clear” select the desired range dropdown. Then click on the “Everything” option, now you can clear the cache. 
  • Move to the arrow located next to the “Details” option. Then, choose the elements that you want to remove. Beside, you can select all the items.
  • Then, click on the “Clear Now” option. 
  • Lastly, open the QuickBooks Online and verify that if you see the Gear icon. 
Clear Cache in Microsoft Edge
  • Open the Microsoft Edge browser. 
  • Choose the Hub icon located on the right. 
  • Then, click on History.
  • Now, click on the “Clear all history” tab.
  • Click on the “Browsing history”.
  • After that, choose the “Cookies and saved website data” and Cached data and Files”
  • Tap on the “Clear” option. 
  • When a message appears on the screen like “All clear” then close the browser. 
  • Lastly, open the QuickBooks and verify. 
Clear Cache in Opera
 gear icon in QuickBooks : opera clear cache
  • Firstly, open the “Opera” browser. Then click on the “menu” and then tap on the “setting”. 
  • Then, go to the “Privacy and security”. 
  • Click on the “Clear browsing data” tab. Then, by using the “Obliterate the following item from” you have to click on “the beginning of time” in the drop-down menu. 
  • Now, choose the following:
    • Browsing History
    • Cookies and other site data 
    • Download history 
    • Cached images and files
  • Now, click on the “Clear browsing data”.
  • Lastly, when it is all done then open the browser to access QuickBooks.
Clear Cache in Safari 8 or Later
gear icon in QuickBooks desktop 2020 : safari clear cache
  • Move to the Safari menu and open it. 
  • Then, click on the “Clear History” or “Clear History and Website Data” option. 
  • Now, choose the desired time period if you want to remove the cache. 
  • After that, hit on the “Clear History” option. 
  • Click on the Safari and click on the “Quit Safari”.
Now, you have to launch the QuickBooks after clearing the cache and cookies. Then, check that if you can see the Gear Icon on your system or not. 
Another Quick fix
  • In support, the browser uses the QuickBooks 
  • As a default internet browser set the internet Explorer. 
  • Web browser reset. 
  • Verify the Internet Explorer settings. 
In this article, we have discussed how to find Gear Icon in QuickBooks Desktop. It helps to navigate through the tools and settings. Users can find this tool in the right corner of the QuickBooks account. We hope this post will be helpful for you and resolve all the issues related to the gear icons. If you again experience any issues or errors then visit our other post also anytime to resolve them or connect with the technical team. 

Frequently Asked Questions

Q1. Where do I find the gear icon in QuickBooks?

The gear icon in QuickBooks is located in the upper right-hand corner of the screen. Clicking on this icon will give you access to the QuickBooks Settings menu, where you can adjust various settings and preferences for your QuickBooks account.  From the Settings menu, you can also access the QuickBooks Help Center, which can provide additional support and guidance if you’re having trouble using QuickBooks or if you have questions about specific features. The gear icon is a quick and easy way to access all of the important settings and options in QuickBooks, so be sure to familiarize yourself with its location and use it when needed.

Q2. How do I put the QuickBooks icon on my desktop?

Creating a QuickBooks icon on your desktop is a simple process. First, open your web browser and go to the QuickBooks website. Then, click on the “Download” button and select “Save File.” Once the download is complete, double-click on the QuickBooks icon and drag it onto your desktop. You should now see a QuickBooks icon whenever you open your computer.  If you ever need to access the program, simply double-click on the icon and enter your login information. By following these steps, you can quickly and easily create a QuickBooks shortcut on your desktop.